Influencer Training Crucial Conversations Crucial Confrontations Vital Smarts Critical Conversations

Vital Skills International - Providing Crucial Conversations Training

Target Groups:
Executive or other teams that are under-performing, experiencing poor relationships, or are simply stuck in moving to the next level of effectiveness and/or service as a team.

Outcomes:
Team solves real problems in real time, and learns repeatable skills of relationship-building and problem-solving that allow it not only to make progress on current issues, but create the conditions for ongoing positive team development.

Description:
The Crucial Conversations Lab is a process combining instruction and coaching that focuses on solving real problems in intact management and work teams. Based on breakthrough ideas contained in the New York Times bestseller Crucial Conversations: Tools for Talking when Stakes are High, this process enables executives and others to build trust, confront previously undiscussable concerns, and do so in a way that they can repeat and sustain after the lab.

The Crucial Conversations Lab is designed to:

-	Help leadership teams quickly and safely resolve the crucial conversations that are keeping them stuck.
-	Learn repeatable skills that help them better address crucial conversations on their own in the future.
-	Develop leaders through real-time coaching during the training process.

Process: A Crucial Conversations Lab differs from traditional training. Each Lab is tailored to safely address the client's unique conversations and positively impact results in high-leverage areas.

Data gathering while trust building. VitalSmarts Master Certified Vital Skills consultants conduct interviews with each participant to gain understanding of the crucial conversations that are keeping the team stuck. This process simultaneously helps participants build trust with the facilitator - in whom they must have confidence to build safety while helping the team achieve unprecedented levels of candor.

Skill-building while problem solving. Participants next gather for 1 ½ -2 days (depending on the extent of the issues to be addressed). During this time, the facilitator blends hard-hitting instruction in skills & principles with facilitated application, during which participants address their issues. Profound teaching opportunities occur spontaneously, as the facilitator offers real-time coaching to individual participants to help them learn to achieve complete candor while maintaining absolute safety for others.

At the conclusion of the Lab, participants will have learned between 1/3 and ½ of the skills & principles of Crucial Conversations. Facilitators will recommend follow-up options to allow team-members to continue their learning and application of the critical insights they have gained during the process.

Process Outline	Timeframe
Pre-lab interviews Vital Skills consultants conduct one-on-one interviews with senior leaders and/or team members to assess current behavior trends and issues.	2 days
Senior Leadership Team Crucial Conversations Lab Based on data gathered from one-on-one interviews, Vital Skills designs a lab to address specific team crucial conversations.	2 days
Recommendations Vital Skills makes on-going development recommendations based on lab outcomes.	1 day (optional, may include coaching of person in key position)

Sample Applications:

-	Contractor relations
-	Executive Team effectiveness
-	Process improvements
-	Merger challenges
-	Union/Management relations
-	New Senior Management Team
-	Downsizing & organizational change
-	SAP/ERP implementations

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Vital Skills International

Living and Working Effectively

Help from Leading Influence Trainers at Vital Skills International

A very small and lucky portion of the population is able to communicate effectively; these are people who are able to meet problems head-on and do not shy away from confrontations; they are people with exceptional communication skills who know the value of a good talk; they are people who utilize their unique skills daily in both their personal lives and their professional lives; often, they are people who have at some point experienced, in one form or another, influencer training.

Influence training is an experience that is more and more highly valued as the world reaches new heights of communication options, seclusion, and independence. With every man out "for himself", it is not surprising that people have lost, or failed to develop effectively, the ability to confront problems and communicate issues; these are keys to living and working to one's fullest potential, yet they are keys very few of us hold.

The situation is not hopeless, however; today, skilled influence trainers, like Vital Skills International, are breathing new life into communications among individuals and workplace teams, helping teams initiate and manage those crucial conversations and crucial confrontations that are so critical to forward movement.

The mission of influencer training is exactly that: to teach individuals to hold critical conversations in a way that is productive, and to teach them the importance of doing so. The concept expands from the individual into the team dynamic; the end result is an entire organization filled with effective communicators capable of agreeing to disagree and finding a common ground while striving to move the organization as a whole forward.

Such is the nature of the work provided by Vital Skills International. Vital Skills International is a group offering influencer training for individuals, teams, and organizations, aimed at effecting productivity and change in the workplace (and in participant's private lives as well; there are no bounds to the benefits of influencer training).

The Vital Skills International Influence Training Products and Seminars are based on the proven concepts put forth in the New York Times Best Sellers, Crucial Conversations, and Crucial Confrontations. As one of only a select few approved associates of the books' authors and founders of Vital Smarts (industry authorities in influence training), the Vital Skills Team are experts with a firm foundation in the field.

Vital Skills International has used the Vital Smarts materials to train groups with a vast range of professional interests; a variety of seminars are offered to suit the express needs of clients, including

• Crucial Conversations Seminars

• Crucial Confrontations Seminars

• Vitality Series Trainings

• Crucial Conversations Labs

The focus of each training is to enhance personal and professional performance by teaching participants how to hold and manage critical conversations that must be had before progress can be made. Vital Skills International believes that the power to change everything lies in the confidence to hold critical conversations and crucial confrontations; their belief is proven in pages of research compiled in the Vital Smarts books and materials. Vital Skills is proud to provide these services to teams and organizations large and small, as they effect positive change one organization at a time.

Vital Skills International - Influencer, The Power to Change Everything, Crucial Conversations and Crucial Confrontations Training

Influencer Training | Crucial Conversations | Crucial Confrontations