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Crucial Conversations

Crucial Conversations Training

Could a conversation (or avoiding one) be keeping you from getting the results you need? Whatever the issue-from poor productivity or declining quality to lack of teamwork or strained relationships-it's likely that you're experiencing the effects of a poorly held crucial conversation.


What is a Crucial Conversation?
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. These conversations-when handled poorly or ignored-cause teams and organizations to get less-than-desirable results. Put our award- winning Crucial Conversations training approach to work for you, your team, and your organization, and everything gets better.

Crucial Conversations Training
Our training teaches you how to achieve spirited dialogue at all levels in your organization; you'll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. This training experience introduces a set of tools that builds alignment, agreement, and interpersonal communication.

Tools for Talking When Stakes are High Discover how Crucial Conversations Training will drive change for good throughout your organization, enabling you to:

  • Resolve disagreements—accurately address concerns by talking respectfully, candidly and skillfully with someone in a safe way.
  • Build acceptance rather than resistance—give and receive feedback in a way that enhances relationships and improves results.
  • Speak persuasively, not abrasively-effectively talk about high-stake, emotional and controversial topics.
  • Foster teamwork-get the right people involved in a way that ensures better decision- making and guarantees commitment and conviction.

Who Needs Crucial Conversations Training?
Does your organization suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics, or alienation? Do you work with others who are hard to get along with, drag their feet, avoid tough issues, advocate their position excessively, respond poorly to pressure, easily become emotional, or run away when disagreements arise? Then you, your team, or your organization needs Crucial Conversations Training.

What is Taught in the Training?
Learn how to create conditions where people speak with complete candor (no matter the topic) and with complete respect (no matter the person). Gain skills that enables spirited dialogue and reduces deference and defiance. Begin stepping up to tough issues and sharing opinions, feelings, and information safely and freely. Learn how to promote the best ideas, save time with fewer meetings, have less disagreement, and build more alignment with better decisions.

Style Under Stress Management
Feel free to take our free, on-line, Style Under Stress Assessment. This assessment will provide you with feedback as to your tendencies when facing a crucial conversation. Click here to access the assessment.

Please feel free to sign up to receive the Crucial Skills Newsletter, a free weekly e-mail with useful tips and insights. There is no obligation, you can opt-out at any time, and  you will not be solicited by signing up for this very useful and insightful newsletter. Click here to sign up now.

Who's Used Our Training?
More than 500,000 people and 300 of the Fortune 500 companies have used Crucial Conversations Training to enable everyone to step up to controversial and heated issues-and handle them well.

What's The Next Step?
If your team or organization struggles to deal effectively with difficult subjects, undercommunicates, or fails to act with unity and conviction, Crucial Conversations Training is for you.

For further information call 248-841-1416 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Information


Fall Seminars Announced

Register on  our “Events” page

 

October 5-6          Crucial Conversations Training

October 7-8          Crucial Conversations Facilitator Training

 

October 26-27     Influencer Training

October 28-29     Influencer Facilitator Training

 

November 16-17 Crucial Confrontations Training

November 18-19 Crucial Confrontations Facilitator Training

 

December 6-7     Crucial Conversations Training

December 8-9     Crucial Conversations Facilitator Training

 
 
 
REACH 2010 registration is open.
 
Join us August 4-5, at The Little America Hotel in Salt Lake City, Utah.

Why should you attend REACH 2010?
REACH 2010 is the premier VitalSmarts Trainer conference and professional development experience that pairs more than 200 diverse corporate trainers with an all-star team of master trainers, world-class speakers, and New York Times bestselling authors. For more information, visit the REACH 2010 Web site.

In two days, you will:
  • Hear groundbreaking insight from five New York Times bestselling authors and thought leaders.
  • Participate in hands-on break-out sessions that share best-practices for stellar training.
  • Learn skills to both advance your career, as well as immediately benefit your organization.
  • Network and collaborate with more than 200 trainers from various industries and global corporations.
  • Enjoy fine dining, entertainment, and luxury accommodations in the heart of the Rocky Mountains in historic downtown Salt Lake City.
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