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Vital Skills International - Providing Crucial Conversations Training

Team Vitality - Single Point Lessons

Problem:
Years ago while interviewing a team as part of a culture assessment, we heard the following comment, "On our team, we used to stab each other in the back, but now, we make sure we have eye contact and go for the chest." Over the years, we've discovered that every team fits on a continuum between death and vitality and is moving in one way or the other. This team clearly was not healthy or functional. The team wasn't getting results and the work wasn't enjoyable. Like many teams, this team suffered from a malaise-they experienced average results, a working environment that seemed cold, and relationships that made most people feel that work was just a job. From a team leader's perspective, there are also problems. How do you get a team to rally around making improvements in results and in working and acting as a team, particularly when you're busier than you've ever been and you don't have a lot of time or budget for training?

Solution:
Team Vitality is a process that team members and management engage in to work together to improve the quality of work and the quality of work life. They do this by assessing their own strengths and opportunities, both in results and relationships.

Often teams suffer because they live by the 40-0 Rule.

For 40 hours, we work very hard to serve our customers and get our work done, and we spend no time celebrating, planning, or improving our work, processes, or service.

Our experience is that leaders and teams/work groups need to consistently follow the 39-1 Rule:

For 39 hours, we work very hard to serve our customers and other stakeholders, and for one hour we work to improve, celebrate, and plan.

For teams and workgroups to improve their work and their work life, they have to spend some time together. They also need to work on improving their own skills, using team tools to improve their work and their working relationships.

That's what Team Vitality provides-a tested approach with skills and tools to improve the quality of work and the quality of work life

Features:
Team Vitality is designed to be taught in a variety of ways, by leaders and by training professionals. Included in the materials are 12 Single Point Lessons that can be taught in about one-hour sessions. It comes with a leader's guide and an Implementation Manual. All sessions begin with interesting and engaging exercises that ensure the training is relevant. Most training sessions include practical and entertaining video examples. In addition, Team Vitality includes a TEAMWORK assessment, a 32-question assessment that is self-administered and scored. This assessment allows teams to understand their strengths and opportunities for improvement, and then focus on what their team specifically needs to work on to improve both their work and their team.

Benefits:
Teams that engage in the Team Vitality process will learn

-	How to assess team vitality
-	How to meet stakeholder expectations
-	How to reduce barriers to customer satisfaction
-	How to improve processes
-	How to embrace change
-	How to make and use ground rules
-	How to improve accountability
-	How to act in empowered ways
-	How to take appropriate initiative
-	How to be creative together
-	How to make decisions together
-	How to fix awful meetings

For more information on these Single Point Lessons, please contact DBrunet@vitalskillsintl.com

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Vital Skills International

Living and Working Effectively

Help from Leading Influence Trainers at Vital Skills International

A very small and lucky portion of the population is able to communicate effectively; these are people who are able to meet problems head-on and do not shy away from confrontations; they are people with exceptional communication skills who know the value of a good talk; they are people who utilize their unique skills daily in both their personal lives and their professional lives; often, they are people who have at some point experienced, in one form or another, influencer training.

Influence training is an experience that is more and more highly valued as the world reaches new heights of communication options, seclusion, and independence. With every man out "for himself", it is not surprising that people have lost, or failed to develop effectively, the ability to confront problems and communicate issues; these are keys to living and working to one's fullest potential, yet they are keys very few of us hold.

The situation is not hopeless, however; today, skilled influence trainers, like Vital Skills International, are breathing new life into communications among individuals and workplace teams, helping teams initiate and manage those crucial conversations and crucial confrontations that are so critical to forward movement.

The mission of influencer training is exactly that: to teach individuals to hold critical conversations in a way that is productive, and to teach them the importance of doing so. The concept expands from the individual into the team dynamic; the end result is an entire organization filled with effective communicators capable of agreeing to disagree and finding a common ground while striving to move the organization as a whole forward.

Such is the nature of the work provided by Vital Skills International. Vital Skills International is a group offering influencer training for individuals, teams, and organizations, aimed at effecting productivity and change in the workplace (and in participant's private lives as well; there are no bounds to the benefits of influencer training).

The Vital Skills International Influence Training Products and Seminars are based on the proven concepts put forth in the New York Times Best Sellers, Crucial Conversations, and Crucial Confrontations. As one of only a select few approved associates of the books' authors and founders of Vital Smarts (industry authorities in influence training), the Vital Skills Team are experts with a firm foundation in the field.

Vital Skills International has used the Vital Smarts materials to train groups with a vast range of professional interests; a variety of seminars are offered to suit the express needs of clients, including

• Crucial Conversations Seminars

• Crucial Confrontations Seminars

• Vitality Series Trainings

• Crucial Conversations Labs

The focus of each training is to enhance personal and professional performance by teaching participants how to hold and manage critical conversations that must be had before progress can be made. Vital Skills International believes that the power to change everything lies in the confidence to hold critical conversations and crucial confrontations; their belief is proven in pages of research compiled in the Vital Smarts books and materials. Vital Skills is proud to provide these services to teams and organizations large and small, as they effect positive change one organization at a time.

Vital Skills International - Influencer, The Power to Change Everything, Crucial Conversations and Crucial Confrontations Training

Influencer Training | Crucial Conversations | Crucial Confrontations